Returns
Our policy lasts 15 days for non-rewards members and 30 days for members where the sale was associated to their account. If you have passed the number of days as stated in this policy since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and in resalable condition.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
Portfolios
Spray Cans
Portfolios
Projectors
Custom Framing
Custom Made and Custom Size Products
Markers and Pens
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.